FAQs

FAQ – LoopSilent

1. What are LoopSilent earplugs used for?

LoopSilent earplugs are designed to reduce noise while keeping sound clear and comfortable.
They are ideal for:

  • Sleep

  • Focus & productivity

  • Studying

  • Travel

  • Concerts & events

  • Meditation

  • Noise sensitivity

2. Do they completely block noise?

No. LoopSilent earplugs reduce noise but do not fully block it.
They lower disturbing sounds while still allowing you to stay aware of your surroundings.

3. Are they comfortable for long use?

Yes. Our earplugs are made from premium soft silicone designed to fit the ear canal comfortably for hours without irritation.

4. Are the earplugs reusable?

Yes. LoopSilent earplugs are fully reusable and built for long-term use.

5. How do I clean my earplugs?

  • Rinse them with warm water

  • Use mild soap if necessary

  • Let them dry completely before reuse
    Avoid alcohol, chemicals, or rough materials.

6. Which size should I choose?

Each LoopSilent package includes multiple tip sizes (S/M/L).
Try each size to find the most comfortable and effective fit.

7. Can I sleep with them?

Yes. Our earplugs are soft and flexible, making them comfortable for side sleepers.

8. Do they help with tinnitus?

They do not treat tinnitus, but many users find relief thanks to reduced noise exposure.

9. Do you ship worldwide?

Yes, LoopSilent ships worldwide.

Delivery times vary by region (see shipping policy), generally between 7–15 business days.

10. How can I track my order?

Once your order is shipped, you will receive a tracking link by email.
Tracking updates may take 24–72 hours.

11. What if my package is delayed or lost?

If your tracking does not update for 30 business days, we will reship your order for free.

12. What is your return policy?

You have 30 days after delivery to request a refund or exchange.
Items must be unused and in original condition.

Contact us at:
📩 contact@loopsilent.store

13. What if I receive a defective or wrong item?

We will replace it immediately at no cost.
Send us an email with your order number and a photo.

14. Can I cancel or modify my order?

Yes, if the order has not been shipped yet.
Please contact us as soon as possible.

15. Which payment methods do you accept?

We accept all major payment methods:

  • Visa / Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

All transactions are secured.

16. Are LoopSilent earplugs safe?

Yes. They are made from skin-safe hypoallergenic silicone, suitable for daily use.

17. How can I contact customer support?

📩 contact@loopsilent.store
We respond within 24 hours.